Our Shipping Policy

Preface

We mainly ship with Austrian Post, who carries our mostly pretty heavy parcels reliably to all our supported countries.

Each postal parcel includes a standard transport insurance depending on the parcel type:

• Standard Parcel International up to 100 EUR
• Priority Parcel International up to 510 EUR
• EU Standard Parcel up to 510 EUR
• AT Express Parcel up to 510 EUR

Shipping costs and shipping risk have to be born by you.

Please be aware that the shipping weight is higher than the sum of the contained goods due to the packaging materials, which is accounted for by our shop system automatically. Deliveries can be built up of several parcels due to their extent and/or weight, the shipping costs mentioned below are per parcel and exclusive value added tax. Deliveries, which can not be shipped by parcel or not at reasonable costs, are carried out by freight forwarding. Please understand that freight forwarding costs can not be given in advance, because these have to be requested individually.

Regular Shipping Costs

Austria

Germany (without Islands)

European Union (without Islands)

Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Nederlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Zone 1 with a Maximum Weight of 10 kg per Parcel

Åland Islands, Canary Islands

Zone 1 with a Maximum Weight of 30 kg per Parcel

Monaco

Zone 2 with a Maximum Weight of 10 kg per Parcel

Faroe Islands, Guernsey, Isle of Man, Jersey

Zone 2 with a Maximum Weight of 20 kg per Parcel

Albania, Algeria, Andorra, Armenia, Bosnia and Herzegovina, Georgia, Gibraltar, Greenland, Israel, Kosovo, Libya, Moldova, Palestine, Russian Federation, San Marino, Vatican City

Zone 2 with a Maximum Weight of 30 kg per Parcel

Azerbaijan, Belarus, Egypt, Iceland, Lebanon, Liechtenstein, Macedonia, Montenegro, Morocco, Norway, Serbia, Svalbard and Jan Mayen, Switzerland, Syria, Tunisia, Turkey, Ukraine, United Kingdom

Zone 3 with a Maximum Weight of 20 kg per Parcel

Iraq, Kazakhstan, Kyrgyzstan, Oman, Turkmenistan, Uzbekistan

Zone 3 with a Maximum Weight of 30 kg per Parcel

Bahrein, Iran, Jordan, Kuwait, Qatar, Saudi Arabia, Sudan, United Arab Emirates, Yemen

Zone 4 with a Maximum Weight of 20 kg per Parcel

Afghanistan, Bangladesh, Namibia

Zone 4 with a Maximum Weight of 30 kg per Parcel

Falkland Islands, Pakistan, South Africa, Tanzania, Zimbabwe

Zone 5 with a Maximum Weight of 30 kg per Parcel

French Polynesia

Please send us an inquiry using our contact form if your country is not listed here.